Refund policy

Returns & Refunds Policy

Last Updated: 03-28-2026

Thank you for supporting our business. Due to the nature of our products, we have established the following returns and refunds policy.

No Returns on Food & Beverage Products

All sales of food, ice cream, coffee, and other consumable products are final. For health and safety reasons, we do not accept returns or exchanges on any food or beverage items once they have been purchased.

Order Issues

If there is an issue with your order—such as receiving the wrong item, missing items, or a product quality concern—please contact us within 24 hours of purchase. We are happy to review the situation and may offer a replacement or store credit at our discretion.

Non-Food Items (If Applicable)

If your purchase includes non-consumable items (such as merchandise), these may be eligible for return or exchange under the following conditions:

• Items must be unused and in original condition
• Return request must be made within 7 days of purchase
• Proof of purchase is required

Refunds

Refunds are not issued for food or beverage items. Approved refunds for eligible non-food items will be processed back to the original payment method within 5–10 business days.

Contact Us

If you have any questions or concerns about your order, please reach out to us at:

• Email: scoopsbymissy@gmail.com

We appreciate your understanding and support!