Shipping policy
Shipping Policy
Last Updated: 04-23-2026
Thank you for choosing our brand. We are committed to providing a smooth and reliable shipping experience for every order.
Shipping Locations
We currently ship orders within the United States only.
At this time, we do not offer international shipping, but we are actively working on expanding our capabilities to serve customers outside the U.S. in the near future.
Processing & Shipping Schedule
To help prevent melting and reduce transit time, all orders are shipped on Mondays only.
Orders placed after Monday will ship the following week. For example, if you place an order on Wednesday, it will ship the next Monday.
Delivery Timeframes
Once shipped, delivery times will vary based on your location and selected shipping method.
- Standard (Free) Shipping: Typically 3–7 business days after shipment
- Long-Distance Orders: May take up to 14 days total from the time your order is placed (including processing + wait time for the next shipping day)
Please note: These are estimated timeframes and may be affected by carrier delays or weather conditions.
Shipping Rates
We offer free standard shipping on all orders.
If you’d like your order to arrive faster, expedited shipping options are available at checkout for an additional cost.
Warm Weather Shipping (Important)
Chocolate is sensitive to heat and may melt during transit, especially in warmer climates.
For the best experience, we recommend selecting our Warm Weather Protection (insulation + gel pack) at checkout.
We are not responsible for melting if this option is not selected.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Shipping Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery so we can assist in resolving the issue promptly.
Address Accuracy
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping, feel free to reach out:
- Email: scoopsbymissy@gmail.com
We appreciate your patience and support as we continue to grow and expand our shipping services.